Service Hours- 7:00 am to 10:00 pm, 7-days a week, 365 days per year.
Office Hours - 9:00 am to 5:00 pm, Monday thru Friday, closed Saturday and Sunday. 

Calls will be returned during office hours of the same day, the next business day, or as soon as possible. Calls will NOT be returned on weekends; however, voicemail will be monitored during the weekend so emergencies or visit cancellations/additions can be handled accordingly.

We do our very best to accommodate ALL requests for service based upon pet sitter availability.  However, to guarantee availability during the summer months and during holidays, we request a minimum of TWO week’s notice.  For non-holiday and off-season visits, ONE week’s notice is recommended. Our policy is based on a first-come,
first-served basis.  A last minute request fee of $10 will be applied for any service requested with less than 48-hours notice.

All requests must be CONFIRMED by For Pets' Sake. Do NOT assume that dates of service are guaranteed until confirmation is returned by the OFFICE either via phone call or email. Please do not call the pet sitter unless directed to do so. The pet sitter is not authorized to confirm a visit.

For clients requesting visits while out of town, 48-hours notice is required when canceling. For mid-day clients, cancellation must be reported by 8:00 am on the day of service. A cancellation fee will be applied if the service is cancelled without proper notice.  We apologize if this seems harsh.  Our years of experience have taught us that while many are accommodating in following our policies - enough take advantage to make us enforce this cancellation fee for everyone.  (Some exclusions apply.)

Payment for service is due, IN FULL, upon the first visit. For Pets' Sake accepts cash and/or checks.  Make checks payable to "For Pets' Sake" and please write the dates of corresponding service on the “memo” line. Please leave payment and any special instructions for the sitter in a prominent location inside your home before you depart.  In RARE instances, we reserve the right to require payment in advance of any services.  Again, we must apologize if this seems unreasonable, but while most can be depended upon to leave payment, there are those that continually, either habitually, inadvertently, or deliberately abuse our payment policy. Should we notice this pattern beginning, we will require payment be received at the For Pets' Sake office, in-full, before commencement of the first visit.

Referrals are GREATLY appreciated.  When you refer a new client to For Pets’ Sake, you will receive a $15 discount off your next scheduled visit.   Please see our REFER-A- FRIEND page for coupons.

For Pets' Sake policy is to have two sets of keys provided by each client. One set is for the pet-sitter, the other set is kept at the office as a precaution, for emergency situations.  All keys and security system passcodes are kept in the strictest of confidence.  If you feel you will use For Pets' Sake on a regular basis, we recommend allowing For Pets' Sake to retain both sets of keys. If you prefer to have your keys returned, there will be a $10 drop off fee after your return.  Prior to the next date of service, a $10 pick up fee will apply in order to reacquire the keys in For Pets' Sake possession. Alternatively, you may personally pick up/drop off keys at our office. Either way, please contact us in advance to make arrangements for any key exchanges

Tips, while not required nor expected, are VERY much appreciated.  All tips are paid 100% directly to the pet sitter!  On the behalf of all the sitters at For Pets' Sake, we ask that you kindly keep this, and the current state of our economy, in mind.  Thank you!

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